Gulf War 1 Veteran Healthcare Satisfaction
| Status: | Withdrawn |
|---|---|
| Conditions: | Psychiatric |
| Therapuetic Areas: | Psychiatry / Psychology |
| Healthy: | No |
| Age Range: | 38 - 80 |
| Updated: | 8/12/2016 |
| Start Date: | October 2014 |
| End Date: | October 2015 |
Gulf War 1 Veteran Patient Satisfaction With VA Primary Care: A Survey Study.
The purpose of this study is to investigate Gulf War 1 Veteran (GW1V) patient perceptions
of, and satisfaction with, their VA primary care treatment, and physician effectiveness in
delivering improved point of service, in the Primary Care Clinics at the Veterans
Administration (VA) Salt Lake City Health Care System.
of, and satisfaction with, their VA primary care treatment, and physician effectiveness in
delivering improved point of service, in the Primary Care Clinics at the Veterans
Administration (VA) Salt Lake City Health Care System.
Veterans of the 1990-1991 Gulf War1 (GW1) conflict are still experiencing a host of adverse
health conditions at the present time. Many GW1 Veterans are still unhappy with their health
care at the VA, and other stakeholders are critical of how the VA has dealt with GW1
Veterans' issues. For these reasons, the Gulf War Veterans' Illness Task Force (GWVI-TF) was
set up to find ways to improve the situation.
The present survey study addresses one of GWVI-TF's missions, that is, to identify gaps in
VA services, and to discover opportunities to better serve GW1V. Caring for GW1V is a top
priority for VA health care providers, which is all the more pressing for the following
reasons: 1. medical science of Gulf War Illness and environmental exposures is still at its
infancy, 2. most providers have not received any focused education about how to take care of
GW1V and the unique medical problems these veterans face, 3. a lack of provider knowledge
that GW1V may receive may lead to decreased satisfaction on the part of GW1V and may result
in GW1V perceived health service quality that is compromised.
In this pilot study, we focus on #2 and #3, to determine how we may understand veterans'
perceptions of their medical treatment to ultimately improve GW1V medical health outcomes.
health conditions at the present time. Many GW1 Veterans are still unhappy with their health
care at the VA, and other stakeholders are critical of how the VA has dealt with GW1
Veterans' issues. For these reasons, the Gulf War Veterans' Illness Task Force (GWVI-TF) was
set up to find ways to improve the situation.
The present survey study addresses one of GWVI-TF's missions, that is, to identify gaps in
VA services, and to discover opportunities to better serve GW1V. Caring for GW1V is a top
priority for VA health care providers, which is all the more pressing for the following
reasons: 1. medical science of Gulf War Illness and environmental exposures is still at its
infancy, 2. most providers have not received any focused education about how to take care of
GW1V and the unique medical problems these veterans face, 3. a lack of provider knowledge
that GW1V may receive may lead to decreased satisfaction on the part of GW1V and may result
in GW1V perceived health service quality that is compromised.
In this pilot study, we focus on #2 and #3, to determine how we may understand veterans'
perceptions of their medical treatment to ultimately improve GW1V medical health outcomes.
Inclusion Criteria:
- a gulf war Veteran who served during the Persian Gulf War (GW1) of 1990-1991
- currently treated by a primary care physician at the VASLCHCS
Exclusion Criteria:
- cannot read and write English
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