Aetna_Intel Medicare Home Biomonitoring Study

Goals of the Study:

- Demonstrate synergy between the Intel® Health Guide home biomonitoring and nurse case
management. Measure positive impact on member engagement and clinical outcomes for
members with Heart Failure.

- Quantify the potential to avoid costly re-hospitalization based on the Intel® Health
Guide - enhanced case management interaction through early alerts and early
intervention.

Inclusion Criteria:

- Aetna Medicare (PFFS, HMO/PPO fully insured) Individual members, plus Medicare members
from any plan sponsor that has agreed it would like its members to be included

- Member meets Aetna Health Profile Database criteria for Chronic Heart Failure (Disease
Management Eligibility = Y) with a disease risk stratification score of 3 - 5
(moderately severe to severe). These proprietary criteria yield a group of individuals
for whom historical claims data estimates a substantial risk of hospital readmission
within the coming 6 months.

- Acute inpatient admission or 2 or more emergency room visits within 6 months prior to
identification

- Residence in the designated geographic areas selected for the study (The planned
source population is all New Jersey, New York, Pennsylvania and North Central Aetna
Individual Medicare members and North Central. If members identified from these states
have not filled the study within three months, the source population may be expanded
to include Aetna's North Central region members in Illinois and Ohio. These North
Central members would include all Aetna Medicare Individual members in these areas,
plus any Group Medicare members from Groups whose Plan Sponsors agree that the study
may be offered to the members.)

- Member may be currently open/ active in case management

- Responds telephonic outreach to offer study participation, or to Interactive Voice
Response outreach call, and confirms each of:

- Their own identity {secure Health Insurance Portability Accountability Act
(HIPAA) compliant acknowledgement to caller}

- That they have been told of having a heart condition

- Interest in hearing more and possibly participating in the study

Exclusion Criteria:

- Member had case management and this was closed within the 30 days prior to
identification for the study

- End-of life, terminal cancer, end stage renal disease, hospice, late stage Alzheimer's
disease, dementia, ventricular assist device, heart transplant or active in heart
transplant program. Excluded diagnoses or conditions will be identified where it is
evident through Aetna's Health Profile Data diagnoses in claims, or upon case
management assessment.

- Chronic or ongoing intravenous heart failure medication

- Any response to Interactive Voice Response outreach call other than "Yes, I am
interested"