Video Discharge Instructions (VDI) as Adjuncts to Written Discharge Instructions in the Emergency Department

Patients will be enrolled in the study at George Washington University Hospital's Emergency
Department. Patients who consent will be randomly assigned to one of two groups; (1) standard
Written Discharge Instructions from the nursing staff (2) standard Written Discharge
Instructions from the nursing staff AND watching the Video Discharge Instructions on a
tablet. Subjects will complete a survey after they have received their discharge instructions
and before leaving the ER. Several (5-7) days after leaving the Emergency Department,
subjects will receive a phone call from one of the investigators staff members asking 2-3
questions about their ED visit and how they treated the condition at home. The survey
questions at discharge and at follow-up will pertain to how to care for the condition and
will be based on the discharge instructions. The study is designed to determine if patients
retain health information more accurately if they watch a video in addition to being given
written information. A total sample size of 200 participants will be recruited. Enrollment
for this study will begin June of 2016 and will continue until the investigators have enough
participants. The data analyst will be blinded to treatment assignment when analyzing the
data.

Inclusion Criteria:

- Patient is ≥ 18 years of age

- Patient speaks English fluently

- Patient was diagnosed with Urinary Tract Infection, Laceration, or Minor Head Injury

Exclusion Criteria:

- Patient is presently a prisoner or in police custody

- Patient unable to understand consent

- Patient does not have a cell phone or house line

- Patient is blind or hearing impaired