Study to Understand Gaining Access to Blood Glucose Records

Participants in this study will partake in study surveys, daily blood glucose monitor
measurements, and blood sampling for the duration of their participation. The study intends
to recruit and randomize 300 participants.

1. Surveys and Measurements

All study participants may complete surveys via their personal iOS smartphone device on:
study qualification (intake survey/eligibility screener), diabetes status (initial
diabetes survey), physical activity (iPAQ), quality of life (SF-12), vitals,
demographics hospitalizations and interaction with health care provider (attached), and
diabetes distress. Most survey data will be collected at 1, 3, and 6 months. There will
also be Weekly Engagement surveys which will be two simple questions each week. At the
end of the study, a Feedback survey will ask participants about their study experiences.
Surveys will each have a simple description to introduce participants to the survey they
are being asked to take. These surveys will be administered through the Eureka mHealth
Research Platform, the study's main tool for data collection, data storage, and study
management. Specific usability assessments that are native to the Livongo or iHealth
platform may also be shown through the device to the participants in order to gather
user feedback information.

After qualifying and providing consent to participate in the study, participants will be
referred to a convenient lab for establishing hemoglobin A1c (A1c) levels and lipid
panel levels. A1c labs will be collected at months 1 (baseline), 3, and 6 (closeout).
For each A1c lab, 1mL (milliliter) of blood will be drawn. Lipid panels (total
cholesterol, LDL, HDL, and triglycerides) will be collected at months 1 (baseline) and 6
(closeout). For each lipid panel lab, 1mL of blood will be drawn.

2. Randomization Once the baseline A1c value is obtained, the patient will be randomized
(block randomization by diabetes type).

3. Device Usage After randomization, participants will receive either the Livongo Health
system or the iHealth glucose meter by mail.

If a participant is randomized to the iHealth treatment group, participants will
download the iHealth iOS application and receive an iHealth blood glucose meter in the
mail. Participants will link the iHealth application with a mobile version of the Eureka
mHealth Research Platform.

If a participant is randomized to the Livongo system treatment group, the participant
will receive the Livongo blood glucose meter device in the mail, create a Livongo
account, and link their Livongo account with the Eureka mHealth Research Platform.

Livongo- or iHealth-specific instructions will be provided with each meter and a study
coordinator will be available to answer study participant questions about using the BG
meters. Participants may be referred to Livongo or iHealth customer service for
technical support, if needed.

Participants will not be given specific instructions on how often to check their BG, or
how often they should use the Livongo system or iHealth glucose meter as a part of this
study. This is done in order to determine the uptake of the intervention and resulting
behavior without outside prompting.

Participants will either use the Livongo system or the iHealth glucose meter for 6
months from the time of enrollment in the study.

4. Messaging/Reminders Participants who have been mailed a BG (Blood Glucose) meter but are
not using the device after two weeks will be contacted by in-app push notifications,
text messages, email or a phone call for device setup and/or assistance.

Participants will also receive reminders to complete study activities via in-app push
notifications, text messages, email or a phone call.

Two weeks prior to the end of the study period, participants will be contacted by email
and/or receive in-app push notifications to remind them to complete their A1c measurement and
closeout surveys.

Note: Participation in this research study will not affect individual participants' standard
clinical care for diabetes. Participants will remain under the care of their current health
care provider and will be able to continue receiving all usual care from that provider. The
health care provider will continue to provide recommendations for the number of times the
participant should check their blood glucose. Although the participant wil be asked to use a
different glucose meter for this study, the number of times they use it will still be
determined by their health care provider. The same information that they received from their
existing glucose meter will be available from the study glucose meter. During the study, they
will be provided with glucose meter strips at no charge, to ensure that an insufficient
number of strips will not interfere with their standard of care.

Inclusion Criteria:

- People with type 2 diabetes mellitus on any type of medication

- Adults, age 18 years or older

- iOS Smartphone with access to data and/or Wi-Fi

- Willing to answer survey questions throughout the study

- Willing to visit a lab for 3 blood draws at no cost to participants

Exclusion Criteria:

- Using continuous glucose monitoring during the study period

- Using an insulin pump during the study period

- Unable or unwilling to switch blood glucose meters to the study meter

- Hospitalization for Diabetic ketoacidosis (DKA) or hypoglycemia in the past 1 month
prior to enrollment

- Pregnant patients, or intention to become pregnant during the study period