Lay Health Worker Engage, Educate, and Encourage Patients to Share

Unite Here Health proposes to implement and evaluate several critical elements to be in
alignment with the mission of the organization to provide high value care to their members.
The Lay Health Worker Engages, Educates, and Encourages Patients to Share intervention is an
innovative program that will strengthen provider-patient relationship and facilitate whole
person care about matters important to Unite Here Health members who are diagnosed with
cancer and important to support network and family. The project is intended to help establish
Goals of Care Plan with appropriate documentation, develop, deploy, and evaluate a model of
care for persons with cancer that is intended to improve clinical outcomes and experience of
care for individuals. The intervention provides patients with lay health coaches who assist
patients and their families in discussing goals of care and engage in shared-decision making.
The goal of the project is to demonstrate that there is improved documentation of goals of
care, patient experiences, patient activation and quality of life outcomes, and that the
program helps to reduce utilization of health care resources at the end of life.

Inclusion Criteria:

1. Newly diagnosed patients with a cancer diagnosis.

2. Patients with any relapse or progressive disease (any cancer diagnosis) as identified
by imaging or biopsy and confirmed by physician.

3. The patients must be 18 years or older.

4. Patients must have the capacity to verbally consent.

Exclusion Criteria:

Inability to consent to the study due to lack of capacity as documented by the referring
physician.

Patients without a newly diagnosed malignancy or patients without relapse of disease.