Understanding and Addressing Patient and Provider Preferences Around Discussions of Cost of Breast Cancer Care
Status: | Recruiting |
---|---|
Conditions: | Breast Cancer, Cancer |
Therapuetic Areas: | Oncology |
Healthy: | No |
Age Range: | 18 - Any |
Updated: | 12/21/2018 |
Start Date: | November 5, 2018 |
End Date: | November 30, 2020 |
Contact: | Cindy Matsen, MD |
Email: | cindy.matsen@hsc.utah.edu |
Phone: | (801) 582-2304 |
We hypothesize that many cancer patients desire discussions of cost as part of their care,
but that preferences for having cost discussions with their physicians vary. Further, we
hypothesize that providers can introduce the topic of cost into clinical conversations in a
balanced way and that this will improve shared decision making and patient uptake of offers
of financial counseling which will lead to improved financial well-being, patient
satisfaction with providers, and satisfaction with treatment decisions.
Aim 1: Further understand patient preferences and attendant associations for cost discussions
through a patient survey of newly diagnosed breast cancer patients.
Aim 2: Study the influence of provider communication about cost on shared decision making,
uptake of financial counseling, financial well-being and satisfaction through an intervention
to encourage discussion of cost by breast cancer surgeons with subsequent referral to
financial counseling.
but that preferences for having cost discussions with their physicians vary. Further, we
hypothesize that providers can introduce the topic of cost into clinical conversations in a
balanced way and that this will improve shared decision making and patient uptake of offers
of financial counseling which will lead to improved financial well-being, patient
satisfaction with providers, and satisfaction with treatment decisions.
Aim 1: Further understand patient preferences and attendant associations for cost discussions
through a patient survey of newly diagnosed breast cancer patients.
Aim 2: Study the influence of provider communication about cost on shared decision making,
uptake of financial counseling, financial well-being and satisfaction through an intervention
to encourage discussion of cost by breast cancer surgeons with subsequent referral to
financial counseling.
Newly diagnosed breast cancer patients over the age of 18 will be eligible for participation.
All stages of disease will be included. Eligible participants will be approached in clinic.
Those interested will provide written, informed consent at the time of their clinic visit.
All participants will be asked to complete baseline surveys consisting of the InCharge
Financial Distress/Financial Well Being scale (IFDFW),[24] the Maximizer-Minimizer Scale,[25]
and a three question, 5-point Likert scale survey about desire for cost information (1: How
concerned are you about the cost of your cancer care? 2: How interested are you in discussing
cost of care with your doctors? 3: How interested are you in meeting with a financial
counselor about the costs of your care?) Demographic information including age, race and
ethnicity, marital status, number of children, current employment status of self and spouse,
and education level will be included. To decrease participant burden and encourage study
participation, only the three question survey will be required to be completed prior to the
visit. The other survey components (IFDFW and Max-Min Scale) can be completed after the
visit, but prior to seeing a financial counselor. Participants will be offered a $10 giftcard
of their choice (grocery store, Starbucks, Amazon, or gas) at each survey timepoint ($20
total) for participation.
For this study, we will use a pre and post design with 100 total participants. All visits
will be audiorecorded, transcribed, and coded for whether cost was discussed in the control
group and whether the intervention was successfully implemented in the intervention group as
well as shared decision making using the observer-OPTION scale. The first 50 patients will
have usual care with providers conducting the visit in their typical manner.
From our past studies, study team discusses cost in 15% of visits, though these discussion
tend to be very superficial. The second group of 50 patients will be the intervention group
where the providers will have a discussion of cost emphasizing five points: 1) Cancer care is
expensive and it is normal to be concerned about cost. 2) We will recommend treatments for
your cancer based on what we think gives you the best chance of doing well, not based on the
cost of the treatment. 3) Because of how complex our healthcare system is, it is very hard
for your doctors to know what your costs will be, but we will do our best to give you some
general information. 4) We have resources available to help you get more specific information
so that you can plan appropriately. 5) Do you have any specific concerns about cost that
you'd like to share with me? We will encourage study team to have this discussion at the
beginning of the consult, but the exact timing will be according to study team judgment.
After the visit, all patients will complete a patient satisfaction survey and will be offered
a referral to a financial counselor at our institution. Financial counseling will take place
per our usual institutional protocols either in person or over the phone. Our financial
counselors are aware that they may see an increased volume of patients during the study
period and we will provide funding to cover the increased need. Volume will be tracked during
the study period and compared to the non-study period and between the groups.
At the first three to six-month follow-up visit with the surgeon, participants will again
complete the IFDFW, a validated patient satisfaction scale[26], and the Satisfaction with
Decision Scale.[27].
Data will have personal health identifiers removed from the data for the analysis portion of
the study. PHI will not be reused without first seeking IRB approval.
We will enroll 100 patients in two consecutive groups of 50. This gives us 80% power with a
two sided significance level of 0.05 for seeing a 27-30% improvement (0.27-0.3 higher score)
in our primary outcome of financial well-being as measured by the IFDFW in the intervention
group at 3-6 months after the initial visit; the average pre-score on the IFDFW is 5.52 in
past studies with improvements of 0.32-1.18 seen in past studies of education interventions
to improve financial well-being.[24] This level of difference may not be achievable with this
small study, but will provide data for powering a larger study.
Maximizer-Minimizer status, uptake of financial counseling, patient satisfaction, decision
satisfaction, and demographic variables will be evaluated for associations with financial
well-being using logistic regression methods.
1. Altomare, I., et al., Physician Experience and Attitudes Toward Addressing the Cost of
Cancer Care. J Oncol Pract, 2016. 12(3): p. e281-8, 247-8.
2. Shih, Y.T. and C.R. Chien, A review of cost communication in oncology: Patient attitude,
provider acceptance, and outcome assessment. Cancer, 2017. 123(6): p. 928-939.
3. Farina, K.L., The economics of cancer care in the United States. Am J Manag Care, 2012.
18(1 Spec No.): p. Sp38-9.
4. Bullock, A.J., et al., Understanding patients' attitudes toward communication about the
cost of cancer care. J Oncol Pract, 2012. 8(4): p. e50-8.
5. Irwin, B., et al., Patient experience and attitudes toward addressing the cost of breast
cancer care. Oncologist, 2014. 19(11): p. 1135-40.
6. Kelly, R.J., et al., Patients and Physicians Can Discuss Costs of Cancer Treatment in
the Clinic. J Oncol Pract, 2015. 11(4): p. 308-12.
7. Hunter, W.G., et al., Discussing Health Care Expenses in the Oncology Clinic: Analysis
of Cost Conversations in Outpatient Encounters. J Oncol Pract, 2017. 13(11): p.
e944-e956.
8. Hunter, W.G., et al., What Strategies Do Physicians and Patients Discuss to Reduce
Out-of-Pocket Costs? Analysis of Cost-Saving Strategies in 1,755 Outpatient Clinic
Visits. Med Decis Making, 2016. 36(7): p. 900-10.
9. Alexander, G.C., et al., Barriers to patient-physician communication about out-of-pocket
costs. J Gen Intern Med, 2004. 19(8): p. 856-60.
10. Meropol, N.J., et al., American Society of Clinical Oncology guidance statement: the
cost of cancer care. J Clin Oncol, 2009. 27(23): p. 3868-74.
11. Henrikson, N.B., et al., Patient and oncologist discussions about cancer care costs.
Support Care Cancer, 2014. 22(4): p. 961-7.
12. Bestvina, C.M., et al., Patient-oncologist cost communication, financial distress, and
medication adherence. J Oncol Pract, 2014. 10(3): p. 162-7.
13. Jagsi, R., D.P. Sulmasy, and B. Moy, Value of cancer care: ethical considerations for
the practicing oncologist. Am Soc Clin Oncol Educ Book, 2014: p. e146-9.
14. Bakshi, N., et al., Shared decision making or physician advocate for a particular
treatment option: A spectrum of approaches to decision making about disease modifying
therapies in sickle cell disease. Blood, 2016. 128(22).
15. Makoul, G. and M.L. Clayman, An integrative model of shared decision making in medical
encounters. Patient Educ Couns, 2006. 60.
16. Elwyn, G., N. Cochran, and M. Pignone, Shared Decision Making-The Importance of
Diagnosing Preferences. JAMA Intern Med, 2017. 177(9): p. 1239-1240.
17. Elwyn, G., et al., shared decision making: a model for clinical practice. J Gen Intern
Med, 2012. 27.
18. Cassel, C.K. and J.A. Guest, Choosing wisely: helping physicians and patients make smart
decisions about their care. JAMA, 2012. 307(17): p. 1801-2.
19. Janz, N.K., et al., Patient-physician concordance: preferences, perceptions, and factors
influencing the breast cancer surgical decision. J Clin Oncol, 2004. 22(15): p. 3091-8.
20. Jagsi, R., et al., Patient-Reported Quality of Life and Satisfaction With Cosmetic
Outcomes After Breast Conservation and Mastectomy With and Without Reconstruction:
Results of a Survey of Breast Cancer Survivors. Ann Surg, 2015.
21. Altschuler, A., et al., Positive, negative, and disparate--women's differing long-term
psychosocial experiences of bilateral or contralateral prophylactic mastectomy. Breast
J, 2008. 14(1): p. 25-32.
22. Bhutiani, N., et al., Evaluating the Effect of Margin Consensus Guideline Publication on
Operative Patterns and Financial Impact of Breast Cancer Operation. J Am Coll Surg,
2018.
23. Herrick, N.L., et al., Process of Care in Breast Reconstruction and the Impact of a
Dual-Trained Surgeon. Ann Plast Surg, 2018. 80(5S Suppl 5): p. S288-s291.
24. Meeker, C.R., et al., Distress and Financial Distress in Adults With Cancer: An
Age-Based Analysis. J Natl Compr Canc Netw, 2017. 15(10): p. 1224-1233.
25. Scherer, L.D., et al., Development of the Medical Maximizer-Minimizer Scale. Health
Psychol, 2016. 35(11): p. 1276-1287.
26. Presson, A.P., et al., Psychometric properties of the Press Ganey(R) Outpatient Medical
Practice Survey. Health Qual Life Outcomes, 2017. 15(1): p. 32.
27. Holmes-Rovner, M., et al., Patient satisfaction with health care decisions: the
satisfaction with decision scale. Med Decis Making, 1996. 16(1): p. 58-64.
All stages of disease will be included. Eligible participants will be approached in clinic.
Those interested will provide written, informed consent at the time of their clinic visit.
All participants will be asked to complete baseline surveys consisting of the InCharge
Financial Distress/Financial Well Being scale (IFDFW),[24] the Maximizer-Minimizer Scale,[25]
and a three question, 5-point Likert scale survey about desire for cost information (1: How
concerned are you about the cost of your cancer care? 2: How interested are you in discussing
cost of care with your doctors? 3: How interested are you in meeting with a financial
counselor about the costs of your care?) Demographic information including age, race and
ethnicity, marital status, number of children, current employment status of self and spouse,
and education level will be included. To decrease participant burden and encourage study
participation, only the three question survey will be required to be completed prior to the
visit. The other survey components (IFDFW and Max-Min Scale) can be completed after the
visit, but prior to seeing a financial counselor. Participants will be offered a $10 giftcard
of their choice (grocery store, Starbucks, Amazon, or gas) at each survey timepoint ($20
total) for participation.
For this study, we will use a pre and post design with 100 total participants. All visits
will be audiorecorded, transcribed, and coded for whether cost was discussed in the control
group and whether the intervention was successfully implemented in the intervention group as
well as shared decision making using the observer-OPTION scale. The first 50 patients will
have usual care with providers conducting the visit in their typical manner.
From our past studies, study team discusses cost in 15% of visits, though these discussion
tend to be very superficial. The second group of 50 patients will be the intervention group
where the providers will have a discussion of cost emphasizing five points: 1) Cancer care is
expensive and it is normal to be concerned about cost. 2) We will recommend treatments for
your cancer based on what we think gives you the best chance of doing well, not based on the
cost of the treatment. 3) Because of how complex our healthcare system is, it is very hard
for your doctors to know what your costs will be, but we will do our best to give you some
general information. 4) We have resources available to help you get more specific information
so that you can plan appropriately. 5) Do you have any specific concerns about cost that
you'd like to share with me? We will encourage study team to have this discussion at the
beginning of the consult, but the exact timing will be according to study team judgment.
After the visit, all patients will complete a patient satisfaction survey and will be offered
a referral to a financial counselor at our institution. Financial counseling will take place
per our usual institutional protocols either in person or over the phone. Our financial
counselors are aware that they may see an increased volume of patients during the study
period and we will provide funding to cover the increased need. Volume will be tracked during
the study period and compared to the non-study period and between the groups.
At the first three to six-month follow-up visit with the surgeon, participants will again
complete the IFDFW, a validated patient satisfaction scale[26], and the Satisfaction with
Decision Scale.[27].
Data will have personal health identifiers removed from the data for the analysis portion of
the study. PHI will not be reused without first seeking IRB approval.
We will enroll 100 patients in two consecutive groups of 50. This gives us 80% power with a
two sided significance level of 0.05 for seeing a 27-30% improvement (0.27-0.3 higher score)
in our primary outcome of financial well-being as measured by the IFDFW in the intervention
group at 3-6 months after the initial visit; the average pre-score on the IFDFW is 5.52 in
past studies with improvements of 0.32-1.18 seen in past studies of education interventions
to improve financial well-being.[24] This level of difference may not be achievable with this
small study, but will provide data for powering a larger study.
Maximizer-Minimizer status, uptake of financial counseling, patient satisfaction, decision
satisfaction, and demographic variables will be evaluated for associations with financial
well-being using logistic regression methods.
1. Altomare, I., et al., Physician Experience and Attitudes Toward Addressing the Cost of
Cancer Care. J Oncol Pract, 2016. 12(3): p. e281-8, 247-8.
2. Shih, Y.T. and C.R. Chien, A review of cost communication in oncology: Patient attitude,
provider acceptance, and outcome assessment. Cancer, 2017. 123(6): p. 928-939.
3. Farina, K.L., The economics of cancer care in the United States. Am J Manag Care, 2012.
18(1 Spec No.): p. Sp38-9.
4. Bullock, A.J., et al., Understanding patients' attitudes toward communication about the
cost of cancer care. J Oncol Pract, 2012. 8(4): p. e50-8.
5. Irwin, B., et al., Patient experience and attitudes toward addressing the cost of breast
cancer care. Oncologist, 2014. 19(11): p. 1135-40.
6. Kelly, R.J., et al., Patients and Physicians Can Discuss Costs of Cancer Treatment in
the Clinic. J Oncol Pract, 2015. 11(4): p. 308-12.
7. Hunter, W.G., et al., Discussing Health Care Expenses in the Oncology Clinic: Analysis
of Cost Conversations in Outpatient Encounters. J Oncol Pract, 2017. 13(11): p.
e944-e956.
8. Hunter, W.G., et al., What Strategies Do Physicians and Patients Discuss to Reduce
Out-of-Pocket Costs? Analysis of Cost-Saving Strategies in 1,755 Outpatient Clinic
Visits. Med Decis Making, 2016. 36(7): p. 900-10.
9. Alexander, G.C., et al., Barriers to patient-physician communication about out-of-pocket
costs. J Gen Intern Med, 2004. 19(8): p. 856-60.
10. Meropol, N.J., et al., American Society of Clinical Oncology guidance statement: the
cost of cancer care. J Clin Oncol, 2009. 27(23): p. 3868-74.
11. Henrikson, N.B., et al., Patient and oncologist discussions about cancer care costs.
Support Care Cancer, 2014. 22(4): p. 961-7.
12. Bestvina, C.M., et al., Patient-oncologist cost communication, financial distress, and
medication adherence. J Oncol Pract, 2014. 10(3): p. 162-7.
13. Jagsi, R., D.P. Sulmasy, and B. Moy, Value of cancer care: ethical considerations for
the practicing oncologist. Am Soc Clin Oncol Educ Book, 2014: p. e146-9.
14. Bakshi, N., et al., Shared decision making or physician advocate for a particular
treatment option: A spectrum of approaches to decision making about disease modifying
therapies in sickle cell disease. Blood, 2016. 128(22).
15. Makoul, G. and M.L. Clayman, An integrative model of shared decision making in medical
encounters. Patient Educ Couns, 2006. 60.
16. Elwyn, G., N. Cochran, and M. Pignone, Shared Decision Making-The Importance of
Diagnosing Preferences. JAMA Intern Med, 2017. 177(9): p. 1239-1240.
17. Elwyn, G., et al., shared decision making: a model for clinical practice. J Gen Intern
Med, 2012. 27.
18. Cassel, C.K. and J.A. Guest, Choosing wisely: helping physicians and patients make smart
decisions about their care. JAMA, 2012. 307(17): p. 1801-2.
19. Janz, N.K., et al., Patient-physician concordance: preferences, perceptions, and factors
influencing the breast cancer surgical decision. J Clin Oncol, 2004. 22(15): p. 3091-8.
20. Jagsi, R., et al., Patient-Reported Quality of Life and Satisfaction With Cosmetic
Outcomes After Breast Conservation and Mastectomy With and Without Reconstruction:
Results of a Survey of Breast Cancer Survivors. Ann Surg, 2015.
21. Altschuler, A., et al., Positive, negative, and disparate--women's differing long-term
psychosocial experiences of bilateral or contralateral prophylactic mastectomy. Breast
J, 2008. 14(1): p. 25-32.
22. Bhutiani, N., et al., Evaluating the Effect of Margin Consensus Guideline Publication on
Operative Patterns and Financial Impact of Breast Cancer Operation. J Am Coll Surg,
2018.
23. Herrick, N.L., et al., Process of Care in Breast Reconstruction and the Impact of a
Dual-Trained Surgeon. Ann Plast Surg, 2018. 80(5S Suppl 5): p. S288-s291.
24. Meeker, C.R., et al., Distress and Financial Distress in Adults With Cancer: An
Age-Based Analysis. J Natl Compr Canc Netw, 2017. 15(10): p. 1224-1233.
25. Scherer, L.D., et al., Development of the Medical Maximizer-Minimizer Scale. Health
Psychol, 2016. 35(11): p. 1276-1287.
26. Presson, A.P., et al., Psychometric properties of the Press Ganey(R) Outpatient Medical
Practice Survey. Health Qual Life Outcomes, 2017. 15(1): p. 32.
27. Holmes-Rovner, M., et al., Patient satisfaction with health care decisions: the
satisfaction with decision scale. Med Decis Making, 1996. 16(1): p. 58-64.
Inclusion Criteria:
- Age 18 or older
- All patients who present to Huntsman Cancer Hospital/University of Utah for a newly
diagnosed breast cancer surgical consultation.
Exclusion Criteria:
We found this trial at
1
site
201 Presidents Circle
Salt Lake City, Utah 84108
Salt Lake City, Utah 84108
801) 581-7200
Phone: 801-581-2304
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